The NVQ Level 2 in Customer Service is designed for anyone whose work brings them into contact with members of the public. If you deal with clients, customers or service users, this course is for you.
National Vocational Qualifications (NVQs) are the industry standard qualification, and consist of a combination of underpinning knowledge and assessment of competence in the workplace. The course will therefore consist of 3 one day sessions followed by a short series of visits to gather additional information and evidence at the organisation where you are volunteering. You will have the opportunity to meet your assessor on the final afternoon.
Location: Social Enterprise Berkshire
4 The Chambers
East Street
Reading
RG1 4JF
Date: Friday 16 January 2009 12:00
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The NVQ Level 2 in Customer Service is designed for anyone whose work brings them into contact with members of the public. If you deal with clients, customers or service users, this course is for you.
National Vocational Qualifications (NVQs) are the industry standard qualification, and consist of a combination of underpinning knowledge and assessment of competence in the workplace. The course will therefore consist of 3 one day sessions followed by a short series of visits to gather additional information and evidence at the organisation where you are volunteering. You will have the opportunity to meet your assessor on the final afternoon.
Location: The Nature Discovery Centre
Muddy Lane
Lower Way
Thatcham
Berkshire
RG19 3FU
Date: Monday 26 January 2009 09:08
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Make more contacts in less time!
Location: West Berkshire Council Chamber
West Berkshire Council
Newbury
RG14 1LD
Date: Thursday 5 February 2009 09:26
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The NVQ Level 2 in Business Start Up is designed for anyone look to turn their business idea into a reality. National Vocational Qualifications (NVQs) are the industry standard qualification, and consist of a combination of underpinning knowledge and assessment of competence in the workplace. The courses will consist of 3 one day sessions followed by a short series of visits to gather additional information and evidence at the organisation where you are working/volunteering. You will have the opportunity to meet your assessor on the final afternoon.
Location: Social Enterprise Berkshire
4 The Chambers
East Street
Reading
RG1 4JF
Date: Wednesday 25 February 2009 09:17
Book Online